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Exoteric Gas Solutions

Where Metering Matters

Exoteric provides a unique and innovative solution to utility metering design, Installation and asset management.

We take pride in our technical expertise and our ability to understand the specific requirements of our customers. Combining state of the art systems with robust processes we are able to offer solutions to fulfil all customer needs. Our customer-focused approach is also reflected in our industry-wide reputation.

Our services are underpinned by a strong and robust investment model allowing us to deliver a truly competitive approach to utility solutions.

At Exoteric, whatever the size of your project, Metering Matters.

Call us on
0845 270 3888

© 2014. All rights reserved.
Metropolitan Infrastructure Limited t/a Exoteric. Company Number 05759935.
Energy House, Woolpit Business Park, Woolpit, Bury St Edmunds, Suffolk, IP30 9UP. Terms & Conditions.

Who we are

We are a leading independent metering provider specialising in the Industrial and Commercial Market.

In July 2004 Exoteric were the first company to receive approval from Ofgem as a Gas Meter Asset Manager (MAM). This followed our first meter installation on the 2nd April 2001, breaking the previous monopoly within the commercial metering market.

Exoteric is a member of Brookfield Utilities UK, who specialise in providing high quality, multi utility infrastructure. Brookfield have over 30,000 networks and serve over 1.2 million utility connections.

From individual installations to national multi-site portfolios Exoteric can provide a service that meets your specific needs.

Our client base is not only made up of the UK's largest gas suppliers but also some of the country's leading Blue Chip Organisations.

Accreditations

Metering
  • Gas Safe Registration (GSR)
Exoteric are a member of:
  • Royal Society for the Prevention of Accidents (RoSPA)
Lloyds Register
  • Meter Asset Management Code of Practice (MAMCoP)
  • Ofgem Approved Meter Installer (OAMI)
Safety Schemes in Procurement (SSIP)
  • The Contractors Health and Safety Assessment Scheme (CHAS)
  • Achilles (UVDB)
  • Exor
MAM  Contract

The Exoteric 'General Conditions of Contract - The provision, installation and maintenance of metering equipment, AMR devices and convertors' governs Exoteric's appointment as the Meter Operator in the provision of Meter Rental Services and Meter Works.

Download a PDF of the MAM General Conditions of Contract
Download a PDF of the General Conditions of Contract for End Users

HOW WE CAN HELP

At Exoteric we believe that what really matters is a flexible customer experience.

Our company culture is built on an ethos of providing customers with what they want, when they want it, and is supplemented by our wealth of industry knowledge and technical experience.

We specialise in guiding companies from the inception of their metering requirements through to completion, and our approach has always been to provide the same high level of service at the most competitive prices available. With our highly experienced design and operation teams, combined with dedicated account managers, we are committed to helping you complete your project on time and within budget.

Exoteric is an Ofgem Approved Meter Installer (OAMI) and Ofgem Approved Meter Asset Manager (MAM). All of our meters and services are provided in accordance with Exoteric's Code of Practiceand MAMCoP.

By choosing Exoteric you are utilising the expertise, customer service and design capability developed in over 15 years as a leader within the Industrial and Commercial Market.

We understand that the world of utilities is continually moving forward, but the market is not built on new connections alone and our range of services includes:

  • New Meter Installations
  • Meter Exchanges
  • Meter Removals, including adversarial works
  • Automatic Meter Reading (AMR) Services
 

New Meter Installations

From the install of our first meter in 2001 we have built our reputation around customer service, and we pride ourselves on removing the difficulties and frustrations that so many customers experience in the installation of their meter.

Exoteric is able to draw on all the benefits associated with being part of a successful group of companies.

We have also retained our flexibility to react quickly to the needs of customers and industry advancements. This ensures that you benefit from all improvements as soon as they are available.

Working with the UK's leading suppliers, developers and construction companies, Exoteric complete thousands of new connections every year.

Whether you require a simple diaphragm meter or a complex turbine installation, we understand the importance to you of installing the meter at the right time and at the right price.

Whatever the size of the meter you require, whatever the pressure tier, wherever you are in the UK, Exoteric is where your metering matters.

Meter Exchanges

At Exoteric we understand that your needs change over time. Whether you are experiencing rapid growth or driving efficiency savings through AMR, the right metering solution matters.

Our sales team are on hand to assist you in identifying your individual requirements. From single-site enquiries to large multi-site portfolios, we are available to help you get the right meter for your needs and provide a full Meter Exchange Project Management service.

Using basic information available on your current bills we can confirm the size of the existing installation. Our account managers, working in partnership with you, will determine the current and future load requirements to ensure you will have the correct metering solution.

Our design engineers will price to exchange your meters and if required, instruct a qualified engineer to undertake a site survey to ensure we produce a solution that meets your exact requirements.

We can provide an end-to-end solution to get your company reconnected as quickly as possible. If requested this can include reconnection of the outlet pipework and associated Purge and Relight Testing.

All of Exoteric's Assets are pulse enabled and compatible with any Automatic Metering Technology.

Meter Removals, including adversarial works

Due to the current financial crisis, we're working in the toughest market place since the Great Depression. Simply staying in business can be a real challenge.

At Exoteric we understand the pressures that have come with the downturn in the UK markets, and that the necessity for suppliers to remove meters from premises has grown throughout this difficult period.

To meet this increase in demand we have developed our Adversarial Meter Removal Service which provides a flexible solution to what can be a difficult process.

Our network of engineers, strategically located around the UK, are available to meet a nominated bailiff on site and gain access via the court awarded warrant. We understand the importance to attend site on the specific date, at a specific time, and our scheduling of this service is designed to incorporate these requirements.Our pricing model for these removals is designed to provide you the flexibility to carry out these removals and any associated ancillary purging works which meets the exact requirements of each site.

This includes additional waiting time in gaining entry to a property or in the instances where an outstanding bill is paid to the supplier during the removal visit.

If you would like to find out more about this service please contact us by telephone, email or online to discuss your requirements.

Automatic Meter Reading (AMR) Services

The importance of energy has never been greater with its effects not only felt within the bottom line of businesses across the UK, but also in the social consequences of generations to come.

From the financial impact of fluctuating energy prices to meeting environmental obligations, organisations now recognise that the ability to monitor and control their energy is essential.

Exoteric have worked tirelessly to be able to provide you with a fully integrated solution to allow organisations to effectively monitor and take control of their energy consumption.

Advanced Metering with Exoteric provides a means to eradicate financial inefficiencies caused to all businesses by unreliable and inaccurate estimated billing. Importantly this allows businesses to use the data retrieved from its meters to change their behaviour and reduce their overall energy consumption.

Exoteric will supply and install the metering technology you require and can provide access to a secure website to allow you to retrieve and view the data on your energy consumption. This can make a real difference. This data can be forwarded direct to your supplier meaning an end to estimated and inaccurate billing, and can be utilised by you to identify areas of wastage and plan strategic improvements to reduce overall energy use and subsequent carbon emissions.

BESPOKE SERVICE

Our process development team are focused on identifying improvements which allow us to stay ahead of the curve.

Robust processes and systems allow us to successfully manage thousands of connections every year but we still understand that one size does not fit all. At Exoteric we not only operate an "off the shelf policy" but are proud that we can offer bespoke solutions to give customers the service they deserve.

We have established a reputation for the successful delivery of bespoke installations across a range of high profile sites throughout the UK, such as Wembley Stadium, Thanet Earth Greenhouses and Liverpool Museum.

From initial enquiry, through design, to installation and commissioning our team will be available to provide the support and solutions you need, when you need it.

Not only do we have the in-house ability to design modules that fit your exact requirements but our supply chain management allows us to fabricate and deliver these modules in industry-leading timescales. Our expertise extends to the ongoing maintenance and asset management for the full life cycle of these installations.

GET IN TOUCH

If you are interested in any of the services Exoteric can offer, or simply want to discuss your project in more detail.